Phones

NOTE: These phones should only be procured after you have consulted with AgriLife IT for your phone service migration to Microsoft Phone Service. These phones require licenses that must be procured separately before they can be used. Campus users require special configuration before phones can be utilized.

Entry Phone

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Mid-Range Phone

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Phone Accessories

Useful Videos Demonstrating Microsoft Teams Telephony

Frequently Asked Questions:

Microsoft Teams Telephony is available to all AgriLife employees. Below are some commonly asked questions about the service.

What Features are offered with Microsoft Teams Telephony?

First and foremost the service is integrated into Microsoft Teams. This allows you to take or place a call from any Microsoft Teams enabled device like your computer, mobile phone, Teams enabled desk phone, Teams enabled conference room phone, or Bluetooth device. Beyond this a host of traditional phone system offerings are available and can be viewed at this link.

How much does it cost?

The cost is $6.00/month per user for a Domestic Plan (United States, Puerto Rico, Canada) and $24.00/month per user for an International Calling plan. Also, each plan comes with a conference bridge number to support phone conference calls. The conference bridge number is added automatically to any Teams meeting created within Outlook, giving your meeting participants to meet up with their computer or via a regular phone.

Do I have to purchase a Microsoft Teams Phone or can I just use a Bluetooth headset or my computer microphone and speakers?

It’s up to each individual user as to what input/output audio device they use. Those more inclined to the traditional phone device may prefer Microsoft Teams enabled phone shown above.

I am on the Texas A&M Campus and TAMU is telling my department we have to switch to their new Cisco VOIP phone system and purchase a new phone. What should we do?

AgriLife leadership highly recommends that you not switch to the TAMU Cisco VOIP service. The current cost is set to be $31/Month which is almost 3 times more expensive than the Microsoft Teams solution. Additionally, there are no added features, making the migration to TAMU’s Cisco solution an expensive venture with no feature gain.

Do I get to keep my current phone number?

If you are on the Texas A&M campus or using phone service from TAMU IT the answer is no. TAMU does not allow number porting and thus a new number will need to be issued to you. If you are off the TAMU campus your current phone numbers can be ported and used in Microsoft Teams Telephony. Departments may want to elect to keep certain department level main numbers and forward them to a new Microsoft Teams number. (note that this will require still paying TAMU for the full monthly price of that number).

How does our department get billed for using this service?

AgriLife will pay for all phone service centrally at the entity (Ext, Res, COALS, TVMDL) level via the enterprise IT budget. Departments will no longer be billed at the department level.

Phones

Entry Phone

Mid-Range Phone

Phone Accessories

High-End Wireless Mono Headset

High-End Wireless Stereo Headset

Phone Power Adapter

Useful Videos Demonstrating Microsoft Teams Telephony

Frequently Asked Questions: